LivePerson, Inc. (LPSN) is experiencing an uptick in its stock price today, potentially driven by developments in the business process outsourcing (BPO) sector. A recent report highlights a significant shift towards artificial intelligence (AI) in call centers, with AI systems replacing human agents to handle customer service tasks. This transition is expected to impact hundreds of jobs, as companies aim to improve customer satisfaction by providing consistent responses through AI tools. The move towards automation in the BPO sector underscores the growing reliance on AI technologies, which could be perceived as a positive development for companies like LivePerson that specialize in AI-driven customer engagement solutions.
The stock opened at $1.31 and has reached a high of $1.47, currently trading at $1.46, marking an 8.15% increase from the previous close of $1.35. Despite being early in the trading day, LivePerson has already seen a volume of 1,049,639 shares, which is 29.11% of its average daily volume of 3,606,073 shares.